I work in construction, which is a pretty tiring job. But even with long hours and a heavy workload (literally), I still try to find ways to earn during what little free time I have. Since I’m usually pretty beat after my shift, I decided to try survey sites. I heard they were a great way to make some extra money. I came across Springboard America (Link: https://www.springboardamerica.com) and decided to give it a try. Maybe it was the name that drew me to the site.
Was the site any good, though? That’s why I’m writing this review. I know a lot of people here like using survey sites. I hope my review can help you guys decide whether this site is legit or not.
How to Earn Using Springboard America
Springboard America is a survey site. What this means is companies hire the site to send out surveys on their behalf. These surveys are used for market research - a company needs to know what its market likes or dislikes. To incentivize people such as us to take these surveys, Springboard America gives us cash and gift card incentives. It’s a pretty sweet deal, and I’ve heard people can make good money through sites such as Springboard America.
Most of the surveys were pretty simply, and could be finished in about five minutes. Some were pretty long, and required more thought to answer. These ones took more time, and as a result, paid more. And speaking of getting paid…
Your Earnings on Springboard America
Each survey you complete will earn you “Survey Dollars.” The actual amount you’ll be making monthly depends on several factors, such as availability of surveys (sometimes you won’t have surveys to take), and the payout for each of those surveys. The payout depends on length and complexity of the survey, but you can expect anywhere from 50 cents up to $5 for each one you complete.
Getting Paid
Once you accumulate $50, you can request a payout. You can redeem the funds as an Amazon Gift Card, or as a direct bank deposit through your “Paylution” account.
Now here’s where it gets sketchy. On paper, funds are supposed to be sent to you 30 after completing a survey. A month is simply too long… and that’s the best-case scenario. In my own experience, the wait can take up to three months! Yeah, that kinda sucks.
How to Join Springboard America
The site is free to join. I haven’t tried a whole lot of survey sites, but I’ve read on this forum that free membership is usually a good sign. So Springboard America has that going for it.
You also need to be at least 14 years old to join.
When you register you’ll have to provide a lot of info about yourself. I tend to be a bit of a privacy nut myself, but that’s how these sites operate. And while it’s tempting to provide false information, don’t do it. The site needs your info to match you with appropriate surveys. I’m a blue-collar, salt of the earth type of guy. Imagine what it would be like if I faked my info and got a survey about beauty products! (Wait, that would actually be funny!)
Things to Look Out For on Springboard America
So, most of the stuff I’ve been writing so far has been about the good. And I meant all of that - Springboard America does have a lot of positive things going for it. But I try to be as fair and impartial as possible with my reviews. Which is why I’ll be listing the things I don’t like about Springboard America. Here it goes:
You can never stop hustling
Look, I believe in hard work. I’m a bricklayer in real life. Working class, through and through. But I hate it when a company forces you to work. That should be your choice. That’s what Springboard America does. If you don’t complete any surveys on the site for three months in a row, you can lose all the earnings you’ve saved up. The avoid this you’ve got to stay active.
I absolutely hate this. For starters those points are mine. I earned those. Just because I haven’t redeemed them yet doesn’t give the site the right to reach into my account and take my earnings. In effect, they’re forcing me to use their service, even after I’ve decided not too. So beware.
Payment processing takes ages!
It took me three months to redeem my money. And take note, that’s three months on top of the time spent accumulating my points. If you do a quick search for people’s comments on the site, you’ll find that I’m not alone. The funny thing is, some people have mentioned getting their payment in “only” about six weeks. Whatever. That’s still too long a wait. If you rely on Springboard America to pay any monthly bills… just turn your back and move away slowly. There are more reliable survey sites out there.
Making the grade… not!
As of this moment, Springboard America has a pretty dismal rating over at the Better Business Bureau site. Thirteen people have given negative feedback about Springboard America, with the resulting grade being an F. Well, the good thing is that the company is making some headway with responding to these complaints. This info, however, is based on third-party comments because my own complaints have yet to be addressed (see next item)
Hope you like talking to a brick wall
That’s what it’s like trying to contact Springboard America’s customer service. I wanted to talk to a human, not an automated email reply, but all my messages haven’t been answered (or even acknowledged). If they’re having problems with the volume of queries, it’s their responsibility to increase their customer service workforce, right? This sucks.
The Verdict: Legit or Scam?
Okay, I gotta keep it real here. Springboard America is not necessarily a scam. People from the company didn’t gather around a table twirling their mustaches while discussing how to rip people off. But I wouldn’t recommend the site either. I think they mean well, but I dunno, maybe they were (are) overwhelmed by the amount of members the site attracted? That seems to be the case. Why else would a seemingly legit company provide such an inconsistent experience?
So, yeah. Springboard America is a legit company that needs to get its act together. Stay away.
Springboard America Screenshots
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Your Turn
This review is based on my own (less than stellar) experiences using Springboard America. Now it’s your turn to share! Have you tried the site as well? What was your experience like? Here’s hoping it was better than mine.
Let’s hear your stories!
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for me. It’s just one of those survey sites that cater only to US residents, but still managed not to send out a satisfactory amount of surveys for me to complete. 
